Two-step verification (PIN)

Two-step verification adds a six-digit PIN you choose. AviNat asks for it when your number is signed in on a new phone, so a sign-in code alone isn't enough. It is not available on every account yet.

Try this

Check if you have it Go to You > Account. If you see Two-step verification, it is available to you. If you don't see it, it isn't on for your account yet and there is nothing to set up.

Turn it on

Go to You > Account > Two-step verification.
Choose a six-digit PIN and confirm it.
Add an email address if you want a way to reset the PIN.

Sign in with your PIN After the sign-in code, AviNat says the account is protected with two-step verification. Enter your six-digit PIN to continue.

Still not working?

Go to You > Help > Contact us and tell us what you see. Never send your PIN or a sign-in code to anyone, including AviNat Support. A person from our team will follow up. You can also write to [email protected].

Good to know

AviNat sometimes asks for your PIN so you don't forget it.
You can turn it off in the same place with Turn off two-step verification.
Pick a PIN that is not your birthday or phone number.

Still need help? Write to [email protected] or, in the app, go to You > Help > Contact us.